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Chartered Surveyors and Estate agents

Concierge Service

In addition to our property sales services we also provide a range of bespoke services which are tailored to meet your individual requirements, and a lifestyle management service which is dedicated to ensuring a seamless transition to your new home in Alderney for you and your family. We provide the highest levels of customer service, professionalism and discretion at all times.

We always try and achieve the impossible for our new home owners and our Director, Debbie Lewis, has extensive customer service experience in service provision and is always looking for ways in which to enhance your moving experience to your island home. This includes:-


Hotel Reservations

Should you require a hotel, guest house or self-catering accommodation for a few days then we can manage this for you, and we are happy to make a number of recommendations based on our experience, depending on your tastes and budget.


Restaurant Bookings

The island has no shortage of good quality restaurants and cafes which provide excellent food along with great service. Whatever your preference be it from fine dining to afternoon tea we can explain all the culinary delights on offer and to book your table for you.


Relocation Services

We have great pleasure in recommending New Forest Removals who are extremely efficient and provide an exceptional service in relocating you from your present location to your island home. New Forest Removals have been established for over 30 years and are fully insured for national and international removal services.


Utilities Management

We assist in ensuring that your home has light and heating, running water in addition to telephone, television and internet services in your home by advising the local organisations of your imminent arrival and providing you with the necessary forms to complete prior to your moving day.


Cleaning and Gardening Services

To facilitate and assist with your move to Alderney we can ensure that your new property is spotlessly clean for you and ready to receive not only your furniture and personal effects, but also your neighbours who are ready to welcome you to your island idyll.

There are a number of gardening service providers that we would be pleased to recommend for you so that your new garden is immaculate and is one less thing for you to have to organise not only in readiness for your move but also as part of a regular service.


Your Arrival

We recognise that moving to somewhere new is always a daunting yet exciting experience. As a result we provide practical assistance to our new owners by meeting you on your arrival to Alderney and taking you either to your new home or to your hotel until your property transaction has been completed.


Familiarisation Tour of Alderney

This is slightly different to any sightseeing tours you may have previously taken and includes the locations of all the local amenities so that you know exactly where to find everything you need in order for you to begin to settle in and enjoy island life.


Welcome Grocery Pack

We recognise that your moving day can be an all consuming experience so we can provide a welcome grocery pack for you, based on your tastes and dietary requirements, helping you to focus on turning the property you have just purchased into your new home and saving you from having to go shopping.


Health and Beauty Information

We are also able to provide information on Doctors, Opticians, Dentists and Pharmacists as well as beauty therapists, hairdressers and fitness training.


More Information

For more information on the services we provide, and to arrange your bespoke service, please call 01481 823110 or e-mail us and we will be delighted to tell you more.

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